tvaje's commitment to responsible gaming
tvaje believes gaming should be a source of fun — never stress. Use our safety tools to enjoy yourself while staying within your limits.
Our commitment
tvaje is committed to providing a safe, transparent, and responsible gaming environment for players in Bangladesh. We believe online casino and betting should be used purely for entertainment — not as a source of income or a solution to financial problems.
Responsible gaming means knowing your limits, setting a budget, and keeping gaming as an enjoyable part of your life. tvaje stands by your side in that goal — our platform offers various tools and features to help you play within the right boundaries.
Our support team is available 24/7 in Bengali. If you ever feel gaming is getting out of control, contact us on live chat without delay. We are always here for you.
Key benefits of responsible gaming
Deposit Limits
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be exceeded — keeping your budget fully under your control.
Time-Out Feature
Take a break from your account for a set period — from 24 hours up to 30 days. During this time you will not be able to log in. Clear your head, then come back.
Self-Exclusion
If you want to take a long break, use our self-exclusion tool. It lets you keep your account closed for anywhere from 6 months to permanently.
Loss Limit
You can set a maximum loss limit. Once that amount is lost, the session will close automatically, so you do not place more bets out of emotion.
Gaming History
View a record of all your bets, winnings, and transactions at any time. Ensuring transparency is part of our responsible gaming approach.
24/7 Support
Contact our Bengali-speaking support team at any time. If you have any concerns about gaming, speak to us on live chat — we do not judge, we help.
For ages 21 and above only
Gaming on tvaje is strictly for adults. Opening an account, placing bets, or using any service is strictly prohibited for anyone under 21. Age is verified at registration, and identity documents may be requested if needed.
Signs of problem gaming
If any of the following apply to you, please seek help. Taking that first step is the most important thing.
- You feel an urge to spend more money than your set budget.
- You keep coming back to play in order to recover money you have lost.
- You are spending time gaming instead of paying attention to family, friends, or work.
- You are lying about gaming or hiding it from your family.
- You are placing bets using borrowed money or your savings.
- When you cannot play, you feel restless, anxious, or irritable.
- Even after deciding to stop playing, you keep coming back.
Steps to self-exclude
Log in to your account
Log in to your tvaje account and go to your profile settings.
Find the "Responsible Gaming" section
Look for the "Responsible Gaming" option within your account settings.
Choose your self-exclusion period
6 months, 1 year, or permanent — select the duration that suits your needs.
Verify your identity
Complete an identity verification step for your security.
Confirm on live chat
Let the support team know via live chat — they will quickly lock your account and send you a confirmation.
Safety tools at your fingertips
Deposit and spending limits
Set a maximum daily deposit amount
You can also set weekly or monthly limits
Reducing a limit takes effect immediately; increasing one takes effect after 7 days
Time and session controls
View a real-time session clock
Set an automatic logout after a specific time
Take a time-out from 24 hours up to 30 days
Account protection
Lock your account at any time
Long-term self-exclusion feature
Full encryption and data protection
Tips for healthy gaming
Decide how much you will spend before you start playing. Stick to that limit.
Do not plan to earn money from gaming. Like watching a film, it is entertainment.
Avoid gaming when you are angry, sad, or under pressure — the risk of making poor decisions increases.
Take at least a 10-15 minute break every hour. Long sessions reduce focus.
When you win, enjoy it. Stopping after a win is a sign of smart gaming.
Keep a trusted family member or friend informed about your gaming habits.
Need help? We are here
tvaje Support — 24/7 in Bengali
Contact us directly for any concerns about gaming, to set limits, or for help with self-exclusion. Our team helps without judgment.
We do not have a phone or WhatsApp number. Live chat or email is the only way to reach us.
Enjoy tvaje's top games safely
Play responsibly and enjoy our vast game library, slots, cricket betting, and live casino.